• EXPLORE
    • Information
    • Policies
    • FAQs
  • COLLECTION
    • ANINO
    • "Walang Pamagat"
    • Tagpi-tagpi
    • Nagmamahal,
    • Gunita
    • Para Sa'yo
    • '96
  • RUNWAY
  • CONTACT
  • STORE
ANTONINA
  • EXPLORE
    • Information
    • Policies
    • FAQs
  • COLLECTION
    • ANINO
    • "Walang Pamagat"
    • Tagpi-tagpi
    • Nagmamahal,
    • Gunita
    • Para Sa'yo
    • '96
  • RUNWAY
  • CONTACT
  • STORE

 

 

 

POLICIES

 

DISCLAIMER

ANTONINA is a slow fashion brand. The approach of the brand is to produce clothing by order. It will take up to 1 week to produce a garment depending on the specification/s.

 

MADE-TO-ORDER (MTO)

Made-to-order items are clothing in an existing collection with predetermined sizes. Each size is predetermined and stated on the website. Made-to-order items are true to its size. All made-to-order items are non-refundable, and can only be returned for the following conditions:

 

  • Clothing has been significantly damaged;
  • Clothing is not true to its size;
  • Clothing delivered has wrong sizing

 

Only clothing with order confirmation, packaging, and tags will be accepted for a return. Clothing must be secured in its original packaging and must be returned in less than five (5) working days after delivery has been completed.

 

MADE-TO-MEASURE (MTM/CUSTOM)

The brand aims to cater to all sizes and specifications. Existing clothing in each collection is customable according to size. All made-to-measure items must be confirmed via email. Custom items are non-refundable and non-returnable.

 

RETURN POLICY

Only made-to-order items are subject to Return Policy.

  • All clothing items are non-refundable. Once order has been processed, the brand will not entertain any refund request;

 

  • All made-to-order items are non-returnable except for the following conditions:
    • Clothing has been significantly damaged;
    • Clothing is not true to its size;
    • Clothing delivered has wrong sizing

 

  • Only clothing with order confirmation, packaging, and tags will be accepted for a return;
  • Clothing must be secured in its original packaging and must be returned in less than five (5) working days after delivery has been completed;
  • Returns that are with complete requirements will be entertained;
  • All made-to-measure clothing items are ineligible for a return or an exchange.

 

SHIPPING

A standard fee will be charged on top of the product for the shipment. You may track your shipment via https://bit.ly/3p5JyS8. Fees for return will not be covered by the brand.